Free International Logistics Tracking Inquiry for Sellers and Overseas Warehouses

Updated on 11 Jun,2026
Copy Link

I. Definition

After seller clients push orders to the overseas warehouse and the warehouse ships them, sellers need to track the logistics status of the packages.

If any anomalies occur, sellers should promptly create replacement orders via the seller platform (OMS) to notify the warehouse to reship.

Concurrently, after shipping, the overseas warehouse also needs to track the logistics status of all packages.

II. Operational Procedures

Method 1: Logistics Tracking on the Seller Platform (OMS)

Method 2: Logistics Tracking on the Warehouse Platform (WMS)

Logistics Tracking Statuses

  • Pending Pickup: The carrier has received the shipment order and is waiting to pick up the package.

  • In Transit: The package is currently in transit.

  • Long Transit: The package has been in transit for an extended period without successful delivery.

  • Arrived, Awaiting Pickup: The package has arrived at the destination delivery point and requires pickup by the recipient.

  • Out for Delivery: The package is en route for final delivery.

  • Delivery Failed: An attempt was made to deliver the package but was unsuccessful. Reasons may include: recipient not home during delivery, delivery delay requiring rescheduling, recipient requested delayed delivery, incorrect address information, remote area not serviced, etc.

  • Delivered: The package has been successfully delivered and signed for.

  • Exception: The package may be returned, refused by recipient, has an incorrect recipient address, is unclaimed, detained by customs, etc.