Jifeng WMS Overseas Warehouse Getting Started Guide

Dear Valued Overseas Warehouse Owner,

Greetings!

Welcome to Jifeng WMS. Before getting started, we recommend reviewing this document. It will help you better understand and streamline the setup process for your overseas warehouse system, enabling you to operate more efficiently and skillfully from the outset.

1. About Jifeng WMS

The Jifeng Overseas Warehouse System is a SaaS solution developed by Dianxiaomi, designed to provide global e-commerce businesses and overseas warehouse operators with integrated “overseas warehouse management, logistics management, inventory management, order management, and customer management.” It enables seamless connectivity between overseas warehouses and sellers, perfectly integrating storage and order operations to enhance efficiency for both sellers and warehouse operators.

2. Jifeng WMS Use Cases

(1) Cross-border e-commerce sellers managing their own overseas warehouses: Standardized processes for replenishment, receiving, inbound putaway, outbound shipping, inventory control, and multi-platform/multi-store inventory synchronization.

(2) Overseas warehouse fulfillment (dropshipping) service providers:

Client management, billing and invoicing, dropshipping, B2B transfers, FBA returns, and related services.

(3) Large-scale sellers with multiple overseas warehouses:

Centralized management of multiple warehouses within one system, covering procurement, sales, inventory, inbound/outbound operations, and synchronized stock levels.

(4) Overseas warehouse agents / freight forwarders:

Connect to a master warehouse, onboard your own clients, and handle client billing—while the master warehouse manages inbound receiving and order fulfillment.

(5) Overseas inventory distributors:

List products for distribution, allow clients to claim inventory, and fulfill orders directly from overseas warehouses—enabling shared inventory, real-time sync, and clear inventory tracking for all parties.

(6) Overseas B2B transshipment for wholesalers or platform warehouses:

Store bulk inventory in overseas warehouses for batch inbound/outbound handling, with clear B2B stock management—ideal when local warehouse space is limited.

(7) Integrated overseas service providers:

Sellers who manage their own inventory while also offering fulfillment services to external clients, keeping internal and external operations clearly separated.

3.Jifeng Overseas Warehouse System Structure [Important]

(1) The system consists of two main interfaces: the Warehouse Terminal (WMS) and the Seller Client Portal (OMS).

(2) Warehouse Terminal (WMS):

Used by the warehouse team for client onboarding, billing setup, logistics and fee configuration, inventory management, and executing seller instructions—including receiving, putaway, picking (via pick lists, batch/wave picking), labeling, shipping, returns processing, and B2B transfers. Purpose: Enhances operational accuracy, reduces manual errors, optimizes space utilization, and provides real-time visibility into warehouse activities.

(3) Seller Client Portal (OMS):

Allows sellers to: recharge service credits, authorize ERP connections, manage products, push listings to the warehouse, manage orders, view inventory, and create requests—such as inbound/outbound orders, returns, relabeling, and service tickets—which sync directly to the WMS. Purpose: Simplifies seller operations through a one-stop interface, reduces communication overhead with warehouse staff, boosts operational efficiency, and eliminates manual order creation.

Note: Typically, warehouse staff need to learn the WMS, while sellers only need to familiarize themselves with the OMS.

However, if you are a seller running your own warehouse and handling your own fulfillment, you will need to learn both the WMS and OMS.

4. How to Contact Us

(1) Help Center
registering for the Jifeng Overseas Warehouse System, you can follow the step-by-step operation guide. If you have any questions, you can also visit the Help Center for detailed documentation and video tutorials.

(2) Dedicated Customer Support Group
For every registered Jifeng customer, we provide one-on-one support through a dedicated communication group. You can ask questions directly in the group whenever issues arise.

(3) Implementation & Training
If you require personalized one-on-one service, you can schedule a training session or a live system demonstration.

We are excited to support you as you launch and grow your overseas warehouse business. Start your journey toward becoming a professional warehouse operator with Jifeng WMS today!